You got into veterinary medicine because you love animals. But managing phones while caring for patients? That's where burnout begins. Alicia works alongside your team to capture every call, especially during those hectic moments when everyone's hands are full.
Like having an extra team member who's always fresh, always friendly, and never overwhelmed. Set it and forget it: Alicia just works.
Alicia handles the overflow so your team can focus on what they do best—caring for pets and their parents. She captures after-hours calls, manages the lunch rush, and ensures no opportunity slips through during busy surgery days. Your staff stays engaged with in-person clients while Alicia manages the phones.
Just like all Chckvet tools, Alicia integrates directly with your PIMS and works on top of your existing systems. No new software to learn, no complicated training. Streamline your entire workflow with Chckvet's real-time online scheduling, messaging, client app, and analytics.
Every missed call is a pet parent who needs help. Alicia ensures you capture 122% more appointments by answering instantly, booking appointments accurately, and sending confirmations—all while maintaining the warm, professional tone your clients expect.
When your team isn't constantly interrupted by phones, they provide better care. When clients get instant responses, they're happier. It's a win-win that boosts satisfaction by 20%+ and increases revenue by an average of 19.6%, all while reducing your team's stress.
Great Dane-sized Value for a Chihuahua-sized Price
What you get...
Real-time Online Scheduling
Fully customizable & fully integrated with your PIMS. Offer your clients an easier & more convenient way to book appointments while maintaining complete control over your schedule.
Reminders/Recalls
Fully customize your medical & appointment reminders via text and/or email and send them to whomever, whenever. Also includes confirmations.
2-Way Communication
Whether it's live chat through your website widget, client portal, or text message, you're able to easily communicate back and forth with clients.
Message Writeback
Easily save & export the communication you have with clients so you can add them to your PIMS records.
Client Portal
Offer your existing clients a better digital experience with your practice. All pet parent info is synced from your PIMS so they can easily manage their pets, book appointments faster, & easily chat with your practice.
Daily Huddle
Ever wanted to easily & instantly get your team on the same page with what's going on in your practice? The Daily Huddle gives you a snapshot of how your practice did yesterday and how it looks today & tomorrow.
Practice Reporting & Trends
Easily track the important metrics that are hidden in your practice with our reporting & trends. Reports are pulled automatically, fully customizable, & include easily digestible visualization.
Reputation Management
Manage Google & Facebook reviews or get feedback directly from your clients with our internal review system.
High-Touch Support
Signing up for Chckvet gives you access to the best support in the industry. Any issues, questions, or feature requests are handled personally by your dedicated account manager to ensure your practice maximizes its value with Chckvet.