Chckvet April 2026 Product Releases

April brought a big wave of client-facing improvements designed to save your team time and elevate your brand.

Our focus this month was on making your clinic look even more polished and professional while giving your clients seamless, self-service options.

Here is how we are making your practice run even better in April.

🌟 The Big Wins

Features that change the game for your daily workflow.

1. Prescription Refill Requests: Give clients convenience while clearing your phone lines.

• The Update: Clients can now submit prescription refill requests directly through Chckvet, supported by optimized backend flows that keep requests moving seamlessly.

• The Benefit: It provides a fast, self-service option for pet owners, drastically reducing front-desk workloads and eliminating phone tag for routine refills.

*Requires opt-in. Reach out to our team to learn more.

2. Portal & Booking Customization: Your clinic, your brand, front and center.

• The Update: You can now fully customize your patient portal and booking forms with clinic-specific branding, tailored messaging, and flexible page layouts.

• The Benefit: It delivers a highly professional, cohesive branded experience for your clients from the moment they click "book" to when they log into their account.

🚀 Streamlined Workflows & Communication

Tools to help your team capture better data and communicate effortlessly.

• 📎 Form File Attachments Get the full picture before the patient walks in.

  • The Benefit: Clients can now upload documents, medical records, and photos directly into forms ahead of their visit, helping your medical team prepare and streamlining the check-in process.

• 💬 Enhanced Internal & External Messaging Stay organized, inside and out.

  • The Benefit: Keep your team aligned with new at-mentions, chat statuses, and whiteboard updates. On the client side, you can now compose and schedule single messages for perfectly timed reminders and follow-ups.

• 📊 Smarter Growth & Referral Tracking Capture patient details with less effort.

  • The Benefit: New referral writeback tools automatically save referral details into patient records. Combined with upgraded marketing hub stats and better product/vaccine management, tracking clinic growth has never been easier.

🛠️ Polish & Reliability

We’ve squashed bugs and tightened up the experience to ensure your day-to-day is stress-free.

• Booking & Availability Precision: We refined booking intervals, introduced room-only availability, and resolved scheduling edge cases to prevent double-bookings. We also tightened up cancellation, no-show, and patient syncing workflows so your calendar stays perfectly accurate across connected systems.

• Frictionless Forms: We fixed issues causing form loading delays and added cleaner form-to-appointment attachments. Plus, with upgraded phone validation (including support for Singapore numbers) and personalized form file names, clients can breeze through paperwork.

• Clean Data & Reporting: We cleaned up form response counting, removed confusing dashboard archiving behaviors, and fixed vaccine display bugs so your reports and manager exports are always accurate and easy to read.

• Communication Guardrails: We expanded customization options for postcards and message templates while successfully resolving notification duplication issues so your clients receive exactly what they need—no more, no less.